How to Integrate LiveChatInc with Slick CRM



Integrating LiveChat Inc with Slick CRM is the best way to grab each and every opportunity (Lead). The advantages of integrating LiveChat Inc into your CRM are countless. Just Integrate LiveChat into Slick CRM and give a new height to your business.  


To add LiveChatInc in Slick CRM, follow these steps:

 1. Login to LiveChatInc account (with your username and password). URL - https://my.livechatinc.com/.

 2. You will get this window like this -

  3. Select pre-chat survey from chat window option. 

  4. Add fields according to your requirement or click on question to add new questions for example mobile number etc.

  5. After creating LiveChatInc form, Click on save changes button at the bottom. 

  6.  Navigate to LiveChat settings. Click on Integration >> Webhooks and select event >> Chat starts.

  7. Select "Data type" and then generate target URL  and add Slick CRM Webhook URL in the text area of Target URL. 


 8. Click on Integration >> Webhooks and select event >> Chat ends. 

 9. Select "Data type" and then add the generated target URL of Slick CRM (Webhook URL) in the text area of Target URL. 

 10. Click on Add a Webhook button. 

Congratulations!! Successfully you have integrated the LiveChatInc in Slick CRM Software.

How to generate Webhook URL (Target URL) on SLICK CRM.  

In just four easy steps create Webhook URL -

1. Go to Slick CRM Admin Panel >> Click on Integration >> Select the Live Chat you are using or want to integrate. 

2. After Selecting a Live Chat of your choice make it enable (through the option available). 

3. Then only you can see the setting option button. Click on setting option button to get 'Target URL' and generate it.

4. From your URL option you will get the target URL.Congrats ...You have successfully generated the Target URL. 


There are some custom fields for which you can change the setting if you want to. 


With these easy steps integrate LiveChat Inc with Slick CRM and get more out of it. 



Categories:Chat Integration

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